Privacy Policy

We take your privacy seriously and are committed to handling your personal data responsibly and transparently.

1. Information We Collect

We only collect personal data that you voluntarily provide through the contact form on this website. This may include:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any other information you choose to share in your message

We do not collect personal information via cookies or tracking technologies unless you explicitly consent.

2. How We Use Your Information

We use your information exclusively to:

  • Respond to your enquiry

  • Provide information about franchise opportunities

  • Follow up regarding your expressed interest

We do not sell, rent, or pass on your data to third parties for marketing purposes.

3. Legal Basis for Processing

Your data is processed on the basis of your consent (Art. 6(1)(a) GDPR) and, where applicable, in our legitimate interest to respond to business-related enquiries (Art. 6(1)(f) GDPR).

You may withdraw your consent at any time.

4. Data Storage and Retention

Your data is stored securely and accessed only by authorised personnel. We retain it only as long as necessary to address your enquiry and any follow-up, after which it will be deleted or anonymised.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority if you believe your data has been handled unlawfully

To exercise your rights, please contact our Data Protection Officer using the details below.

6. Cookies

This website may use essential cookies for site functionality and analytics cookies only with your consent. No cross-site tracking is performed.

7. Contact and Data Protection Officer

Emma Matratzen GmbH
Wilhelm-Leuschner-Straße 78
60329 Frankfurt am Main
Germany

You can reach our Data Protection Officer at:
Emma Matratzen GmbH
Datenschutzbeauftragter
Wilhelm-Leuschner-Straße 78
60329 Frankfurt am Main
Germany
privacy@emma-sleep.com

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